#small business
Review Replies — Answer Good and Bad Reviews Well
Draft public replies to customer reviews, including angry ones, that sound human, protect the customer's privacy and show future customers how you handle problems.
Late Invoice Reminders — Firm, Polite and Paid
Write a sequence of reminders for an overdue invoice that stay polite, make paying easy, and escalate step by step without burning the relationship.
Cash Flow Forecast — Your Next 13 Weeks of Cash
Build a simple 13-week cash flow forecast from your balance, expected income and bills, spot the tight weeks early and plan what to do about them.
Monthly Numbers Review — What Your Books Are Telling You
Paste your monthly profit and loss and key figures to get a plain-language read of what changed, what's healthy, what needs attention and questions for your accountant.
Promotion Plan — A Sale That Doesn't Wreck Your Margin
Plan a sale, offer or seasonal promotion that brings in customers without giving away your profit: the offer, the math, where to announce it and how to judge it.
Store Policies — Returns, Refunds, Shipping and Cancellations in Plain Language
Draft clear customer policies for returns, refunds, exchanges, shipping, cancellations or bookings, written in plain language, with points to check against the law where you sell.
Competitor Snapshot — Who Else Your Customers Could Choose
Compare your business with the competitors and alternatives your customers actually consider, and find where you can stand out without starting a price war.
Quote and Estimate — Clear Scope, Price and Terms
Write a clear quote or estimate for a job: what's included and not, the price breakdown, timeline, payment terms and what happens if the scope changes.
Owner's Weekly Plan — Work On the Business, Not Just In It
Plan your week as a small business owner: sort everything on your plate, protect time for the work that grows the business, and decide what to delegate or drop.
Customer Newsletter — A Monthly Email People Open
Write a monthly email newsletter for your customers: a subject line, one useful main story, short updates, one clear offer or ask, and the footer email rules require.
Customer Complaint Reply — Fix the Problem and Keep the Customer
Answer a customer complaint by email or message: acknowledge it, explain what happened honestly, offer a fair fix within your policy and set out the next steps.
Customer Feedback Survey — Short Questions That Tell You What to Fix
Build a short customer survey that gets honest answers, with the questions, when and how to send it, and a simple way to turn the answers into changes.
Agreement Check — Questions to Settle Before You Sign
Before you sign a lease, supplier, client or service agreement, get a plain-language summary, the terms to ask about, and a question list to take to a lawyer.
Supplier Comparison — Compare Quotes and Ask for Better Terms
Compare supplier or vendor quotes on total cost, reliability and terms, then write an honest message asking for a better price, payment terms or delivery.
Pricing Your Offer — Set a Price That Covers Costs and Fits the Market
Work out a price for a product or service from your real costs, the time it takes and what the market pays, with options to test and a script for telling customers.
Google Business Profile — A Listing That Gets Calls
Write or improve your Google Business Profile: the description, services, categories to consider, photo ideas, a month of posts and a short FAQ for your website.
Business Idea Validation — Test Demand Before You Spend
Plan cheap tests for a business idea before you invest: the riskiest assumptions, customer interview questions, a small offer to test, and what result means go or stop.
New Hire First Week — A Simple Onboarding Plan for a Small Team
Plan a new team member's first week in a small business: before day one, a day-by-day schedule, what to learn and practice, check-ins and a 30-day goal.
Contractor or Assistant Brief — Hand Off Work Clearly
Write a brief for a freelancer, contractor or virtual assistant: the goal, the exact deliverables, examples, deadlines, access they need and how you'll review the work.
First Hire Plan — Decide What Role You Actually Need
Work out whether to hire and for what: which tasks to hand off, part-time or full-time, employee or contractor questions, the budget, and a fair job post.
Standard Operating Procedure — Write Down How the Job Gets Done
Turn how you do a task into a step-by-step procedure someone else can follow: purpose, what's needed, the steps, quality checks and what to do when things go wrong.
One-Page Business Plan — The Plan You'll Actually Use
Turn what you know about your business into a one-page plan: customers, offer, how you reach them, the numbers that matter, goals for the year and the biggest risks.
Social Media Post Draft Generator for Small Businesses
Erstellt strukturierte Entwürfe für Social Media-Beiträge, die auf die Markenstimme kleiner Unternehmen abgestimmt sind. Der Prozess umfasst die Generierung von 12-20 Beiträgen pro Monat für Plattformen wie Facebook und Instagram, wobei Platzhalter für fehlende Informationen verwendet werden. Die Entwürfe sind für eine menschliche Überprüfung vorbereitet und beinhalten klare Handlungsaufforderungen.