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#operations

Contractor or Assistant Brief — Hand Off Work Clearly

Write a brief for a freelancer, contractor or virtual assistant: the goal, the exact deliverables, examples, deadlines, access they need and how you'll review the work.

Nigel Yoshida

Agreement Check — Questions to Settle Before You Sign

Before you sign a lease, supplier, client or service agreement, get a plain-language summary, the terms to ask about, and a question list to take to a lawyer.

Nigel Yoshida

Supplier Comparison — Compare Quotes and Ask for Better Terms

Compare supplier or vendor quotes on total cost, reliability and terms, then write an honest message asking for a better price, payment terms or delivery.

Nigel Yoshida

Standard Operating Procedure — Write Down How the Job Gets Done

Turn how you do a task into a step-by-step procedure someone else can follow: purpose, what's needed, the steps, quality checks and what to do when things go wrong.

Nigel Yoshida