#renewal
Quarterly Business Review — Show Results and Agree on What's Next
Plan a quarterly business review with a customer: an agenda, results against their goals, what's working and what isn't, recommendations and next quarter's plan.
Nigel Yoshida
Renewal and Expansion — Plan the Conversation Before the Contract Ends
Plan a renewal or expansion conversation: account health, the value delivered, risks to address first, the proposal, likely objections and a timeline that starts early.
Nigel Yoshida