#review response
Client Review Request — Ask Every Client the Same Fair Way
Ask every closed client for an honest review with a simple message and links, follow up once, and reply to reviews in a way that protects their privacy.
Nigel Yoshida
Review Replies — Answer Good and Bad Reviews Well
Draft public replies to customer reviews, including angry ones, that sound human, protect the customer's privacy and show future customers how you handle problems.
Nigel Yoshida