#customer interviews
Customer Interview Guide — Questions About Past Behavior, Not Opinions
Plan a customer discovery interview: who to talk to, how to open, questions about what people actually did, follow-ups, and a note template, with consent built in.
Nigel Yoshida
Interview Synthesis — From Raw Notes to Themes and Opportunities
Turn customer interview notes into themes, supporting quotes, opportunities to explore and open questions, with every finding traced back to the evidence.
Nigel Yoshida
Business Idea Validation — Test Demand Before You Spend
Plan cheap tests for a business idea before you invest: the riskiest assumptions, customer interview questions, a small offer to test, and what result means go or stop.
Nigel Yoshida